Decided to replace my car after hitting a deer... during Covid-19. Statewide, no one was allowed to come onto lots and test drive cars, let alone get it to their mechanics to look over. We live an hour away and almost chose a closer dealership, but Mike took very good care of us, did everything he could to put us at ease and answered all of our questions promptly. We never felt pressured. All-in-all, the temporary process worked out great, we were happy with the car and had uninterrupted time to finalize paperwork. My mechanic gave his approval after pointing out the new breaks, tires & overall condition. Mike's great and we would recommend him to anyone.